How to Get a Medical Certificate for COVID-19

Get a Medical Certificate for COVID-19 in 5 Quick Steps

Fortunately, you don’t need to leave your home to obtain a medical certificate for COVID-19. With Our Sage Telehealth, you can get a medical certificate online for COVID-19 quickly and conveniently. Here’s how.

1. Understand If You Need a Medical Certificate

A medical certificate is a formal document provided by a doctor that confirms your medical condition. You may need one if:

• You’ve tested positive for COVID-19.
• You have COVID-19 symptoms and need to take time off work or school.
• You’re required to isolate due to exposure to COVID-19 and can’t fulfil your usual responsibilities.

It's important to check with your employer or school to understand their expectations and requirements regarding getting a medical certificate for COVID-19.

2. Book a Telehealth Appointment with Our Sage

Our Sage Telehealth offers an easy and accessible way to get a medical certificate without the need to visit a clinic in person. To get a medical certificate without going to a physical clinic, request a medical certificate via the Our Sage Telehealth app or request one right here on our website, then choose the Medical Certificate option that is right for you.

You can request a medical certificate for yourself, or you can request one for someone you care for.

3. Prepare for Your Telehealth Appointment

Before your telehealth appointment, make sure you have the following information ready:

• Details of your symptoms (onset, severity, etc.);
• COVID-19 test results, if available; and
• Your current medication or treatments, if any.

This will help the GP assess your condition accurately and provide the appropriate medical certificate. For more information, check out this article on how to prepare for your telehealth appointment.

4. Attend Your Telehealth Consultation

During your telehealth consultation, the GP will discuss your symptoms, test results, and overall health. Their assessment will be based on the information you provide.

If a medical certificate is required, the GP will issue it during the consultation straight to your phone. The beauty of getting a medical certificate through telehealth consultation is that there is no need for you to leave your home when you’re sick or risk infection to others.

5. Receive Your Medical Certificate

Once the GP has issued your medical certificate, it will be sent to you digitally. You can download it directly from the Our Sage app or from your email.

Your medical certificate will include details including:

• Your name and date of birth;
• The date of the consultation;
• The reason for your absence (e.g. COVID-19 symptoms, positive test, etc.); and
• The period of leave recommended by the GP.

From here, you can then forward the certificate to your employer or school as needed. All done!

Frequently Asked Questions about Medical Certificates for COVID-19

Are online medical certificates legal in Australia?

Yes, online medical certificates are completely legal in Australia. They still have to meet the same standards as a medical certificate issued in person — that is, they must be issued by a registered and licenced medical practitioner. Online medical certificates must also follow the Medical Board of Australia’s guidelines for online consultations.

All Our Sage healthcare professionals are licenced, registered and experienced in providing online medical certificates that meet all the necessary legal requirements. In short, Our Sage medical certificates are legitimate and completely legal.

Do you need a medical certificate for COVID?

Yes, you will need to get a medical certificate if your employer’s or school’s policy requires you to get one. A medical certificate serves as confirmation from a medical professional that your absence from work or school is justified on the grounds of illness.

How will I receive my medical certificate?

After your consultation, your medical certificate will be available for download via the Our Sage app, or it will be emailed to your nominated email address.

How do I get a medical certificate if I’ve tested COVID-19 positive?

If you have tested positive for COVID-19, you can request a medical certificate by completing a short questionnaire here . An Our Sage healthcare professional will review your request and have a brief phone consultation with you.

Once approved, the medical certificate will be in your inbox. Please double-check that your email address is correct and make sure to check your Junk and Spam folders after filling out the questionnaire.