How Our Sage works
Our telehealth platform is extremely secure. Clinical records are stored in a secure practice management system and we don’t store any medical information in the Our Sage app or on our website.
You can pay for your appointment via credit or debit card. When you request your consult through the Our Sage app, you will be asked to enter your payment details. Payment will be taken after your consultation.
Fees are as follows:
- Standard consult - $45
- Long consult - $55
- Priority consult (jump the queue) - $65.
You will be charged according to the actual duration of your consult, not the specific consult type you request. For example, if you request a standard consultation and your appointment goes longer than 10 minutes you will be charged for an extended consultation.
All consults are privately charged – there is no Medicare rebate applicable.
You can request a telehealth consultation directly from your website browser and speak to the doctor over the phone. You can download the Our Sage app to your device where you can access referrals, medical certificates or prescriptions from your telehealth consult. Alternatively these can be emailed to your nominated email address. Other than that, there are no special software requirements.
At this time we are only able to provide consultation over the phone. If you need a visual examination of a health issue, we recommend visiting an Our Medical medical centre or making an in-person appointment with your usual healthcare practitioner.
Our Sage is part of Cornerstone Health. Cornerstone Health’s purpose is to increase access to quality healthcare for all, delivered through its network of medical centres and telehealth services.
Anyone can use Our Sage telehealth over the age of 16. All you need is a phone or internet-connected device. For patients under 16, a consultation can take place in the presence of a parent or carer.
