Common Telehealth Myths Debunked
11 Mar 2025
Telehealth has transformed the way Australians access healthcare, making it easier than ever to consult a doctor from the comfort of home. However, there are still many misconceptions about telehealth that might be stopping people from using it when they need it most.
Myth 1: Telehealth Doctors Aren’t Real Doctors
Telehealth consultations are conducted by fully qualified, Australian-registered doctors, just like those in traditional clinics. They follow the same medical guidelines and can provide professional advice, prescriptions, and referrals. All of Our Sage telehealth doctors are AHPRA registered and experienced in treating patients in person or via telehealth.
Myth 2: You Can’t Get Prescriptions Through Telehealth
Many telehealth services such as Our Sage allow doctors to issue prescriptions electronically, which can be sent directly to patients phone via an SMS. Some medications (such as some controlled substances) may still require an in-person consultation.
Myth 3: Telehealth is Only for Minor Issues
While telehealth is great for minor illnesses like colds and UTIs, it’s also widely used for chronic disease management and even specialist referrals. It can often complement in-person visits by providing ongoing care and follow-ups as well as access to prescrption renewals if you can't get to an in person consult on time.
Myth 4: Telehealth is Less Secure Than an In-Person Visit
Reputable telehealth services such as Our Sage use secure, encrypted platforms to protect patient data and ensure confidentiality. These consultations are as private and secure as an appointment at a physical clinic.
Myth 5: You Won’t Get a Proper Diagnosis Without a Physical Exam
While some conditions require a physical exam, many common health concerns can be accurately diagnosed through a detailed discussion of symptoms and medical history. If an in-person visit is needed, the doctor will advise accordingly.
Myth 6: Telehealth is Too Expensive Many telehealth consultations are offered at affordable rates, making them an accessible option for patients without the added costs of travel or long wait times at a clinic. At Our Sage, prescriptions are from $19 Medical certificates from $19 Standard consults from $45
Telehealth is a safe, convenient, and effective way to access healthcare. Whether you need a prescription, a referral, or general medical advice, virtual consultations can save time and provide quality care when you need it.